Custom Orders
Can’t find exactly what you need? Tell us your goal and we’ll review the setup, scope and price with you.
Custom order questions
Can I request a service that is not listed?
Yes. Describe your goal, current progress and account restrictions. Our support team reviews feasibility and provides a tailored quote. Acceptance is subject to the account setup and available service capacity.
Does submitting a request create a paid order?
No. A custom request starts a private support conversation. Scope, pricing, requirements and timing must be agreed before any order or payment.
How will I receive my quote?
Your request receives a reference and appears in the live support inbox. Return to Live Chat Support in the same browser to see replies. You may also include an email or Discord contact for staff review.
Who provides gear and supplies?
Customers must provide all required gear, equipment and supplies. Include the equipment available on your account so staff can quote accurately. Never share passwords or sensitive credentials in the request.